Privacy Policy
Effective Date: February 26, 2025
Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Statement outlines our practices concerning the collection, use, and sharing of your personal information when you use our text messaging services powered by Dialpad.
Information We Collect
When you use our text messaging services, we may collect the following types of information:
– Personal Information: Your name, phone number, and any other information you provide when you send or receive text messages.
– Message Content: The content of the text messages you send and receive, including any images, videos, or other media files.
– Usage Data: Information about how you use our text messaging services, including the date and time of messages, message frequency, and any delivery or read receipts.
How We Use Your Information
We use the information collected through our text messaging services for the following purposes:
– Communication: To send and receive messages and facilitate communication between you and our organization.
– Service Improvement: To analyze usage patterns and improve our text messaging services.
– Security and Compliance: To monitor for and prevent fraudulent activities and ensure compliance with legal and regulatory requirements.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Statement. We may share your information with:
– Service Providers: Third-party vendors who assist us in operating our text messaging services, conducting our business, or serving our users, provided that those parties agree to keep this information confidential.
– Legal Requirements: Authorities or other third parties when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or the safety of others, investigate fraud, or respond to a government request.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you use our text messaging services. These measures include encryption, access controls, and secure servers to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. You may also object to the processing of your personal information or request that we restrict the processing of your information in certain circumstances. To exercise these rights, please contact us using the information below.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the new Privacy Statement on our website and updating the effective date at the top of this document.
Contact Us
If you have any questions or concerns about this Privacy Statement or our text messaging services, please contact us at:
– Email: office@coastallinensupply.com
– Phone: +1 (732) 830-8228
– Address: 1575 Route 37 W Suite 7 Toms River, NJ 08755
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, shipping address, email address, phone number. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you our annual newsletter.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was ordered, when it was ordered and where it should be sent, and
- Customer information like your name, email address, and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.